Top menu >> Latest run >> Adjustments
An adjustment is a direct manipulation of the commission data and totals in RPM. An adjustment is a one-time charge that only affects the commission run it is done in. Adjustments are commonly used for situations such as: an upfront payment, a correction for previous month, a loan, a spiff or a chargeback.
You can add an adjustment manually or if you have many you can also import adjustments.
Note: only Manager users are able to see an adjustment when they log into RPM. Adjustment are assigned to an Agency rather than a Rep when they log into RPM.
On the Latest run page click Adjustments.
Click +Add an adjustment
Adjustment Options
Type (Optional): select the type of payment this adjustment is for. You can also add, edit, or trash Types.
Supplier (Optional): select a supplier, when you select a supplier 'Net billed and Gross commission' can be attributed.
Agency: affects the commission of an agency independent of any supplier, customer or rep.
Net billed (Optional): add the Net billed.
Gross commission (Optional): add the Gross commission.
Sales commission: this is the amount (positive or negative) you adjust for the agency. The pay plan does not affect this number.
Notes for staff: notes visible to staff only
Note: notes visible to agent users
Click OK when done.