Unplanned Outages

June 27, 2014
Date: June 27, 2014 Length: 30 minutes Effect: Some RPM Telco subscribers. Cause: Another database server had a hardware failure and was replaced. Sev...
Mon, 27 Apr, 2015 at 12:51 PM
June 26, 2014
Date: June 26, 2014 Length: 10 minutes Effect: Some RPM Telco subscribers. Cause: One database server had a hardware failure and was replaced.
Mon, 27 Apr, 2015 at 12:52 PM
June 26, 2014
  Date: June 26, 2014 Length: 10 minutes Effect: Some RPM Telco subscribers. Cause: One database server had a hardware failure an...
Mon, 8 Jun, 2015 at 3:37 PM
November 6, 2013
Date: November 6, 2013 Length: 34 minutes Effect: All RPM servers unavailable.  Cause: A large DDoS attack on our hosting provider.
Mon, 27 Apr, 2015 at 12:47 PM
September 10, 2012
Date: September 10, 2012 Length: 2 hours Effect: Most Telco and Flow subscribers Cause: A problem against our primary domain registrar meant domains l...
Mon, 27 Apr, 2015 at 12:41 PM
March 25, 2012
Date: March 25, 2012 Length: 2 hours (Sunday morning) Effect: Several Telco subscribers affected. Cause: Two database optimization jobs conflicted ...
Mon, 27 Apr, 2015 at 12:45 PM
March 11, 2012
Date: March 11, 2012 Length: 6 hours (Sunday morning) Effect: Telco subscribers affected to different levels. Cause: A commission summary database job...
Mon, 27 Apr, 2015 at 12:44 PM
December 31, 2011
Date: December 31, 2011 Length: 1.5 hours Effect: AGENT subscribers were affected to different degrees.  Cause: At 8:36pm MST the central database ser...
Mon, 27 Apr, 2015 at 12:39 PM
September 26, 2011
Date: September 26, 2011 Duration: 3.25 hours Effect: Resolve and Agent both completely down.  Cause: Network software problem at our hosting provider...
Mon, 27 Apr, 2015 at 12:38 PM