An Agency is how you would add your Sub-Agents or Sales Partners into RPM. You have the option to make the contact a manager, rep, both manager & rep (you will only be charged for manager user fees when checking off both).

If you have a lot of agencies you can also import your agencies.

  • If you plan on commissioning this agency you need to have at least 1 Rep user. 
  • You can setup as many Agencies and Reps as you like, this does not affect your MRC.

Only when you enable a user, the fees for that user will be added to your invoice!



Top menu >> Agencies >> +Add an agency



Enter an agency name. An Agency Group can allow you to set a channel manager to look after accounts from different Agencies that belong to their group. 



Enter the First name and Last name of the Primary contact. If the user will be logging on to view commissions and receive adjustments or referrals you will have to leave the is also a manager box checked as only a manager user is able to see referrals and adjustments. 



If you want the agent to log on to your RPM and view commissions: choose Invite by email (default), enter the agent email address. Finish. This will send an email to the agent with a link that will allow them to create their own password and log on to your RPM. 


If you do not want your agent to log on choose Manual password from the dropdown and leave Enabled to No. You can always choose to Enable a user at a later time. Finish.





A unique username is required warning


It can happen that the automatically generated username (combination of first and last name) is already taken. You can modify the username however you see fit by either removing part of the first or last name or simply adding numbers to the name. Finish when done. 



See also: