Unplanned Outage

March 7, 2017
Date: March 7, 2017 Length: 7 minutes Effect: All subscribers. Cause: Century Link is having a problem with their datacentre.
Fri, 27 Oct, 2017 at 10:15 AM
Aug 27, 2018
Date: Aug 27, 2018 Length: 5 minutes. Effect: All RPM Telco subscribers. Cause:  The RPM application servers are experiencing caching issues.
Mon, 27 Aug, 2018 at 4:09 PM
July 29, 2016
Date: July 29, 2016 Length: 19 minutes Effect: All subscribers. Cause: An error with our web server farm required servers to be restarted.
Fri, 27 Oct, 2017 at 10:17 AM
Aug 27, 2018
Date: Aug 27, 2018 Length: 11 minutes. Effect: All RPM Telco subscribers. Cause:  Emergency upgrades have been made to the application servers while we c...
Mon, 27 Aug, 2018 at 1:36 PM
January 29, 2016
Date: January 29, 2016 Length: 32 minutes Effect: All subscribers. Cause: Our hosting provider suffered a network failure in their core firewalls. Lighth...
Tue, 10 Oct, 2017 at 1:11 PM
Aug 27, 2018
Date: Aug 27, 2018 Length: 23 minutes. Effect: All RPM Telco subscribers. Cause: Process management and dashboards were unavailable in RPM Telco due to a...
Mon, 27 Aug, 2018 at 1:35 PM
July 16, 2015
Date: July 16, 2015 Length: 25 minutes Effect: Some Lighthouse subscribers Cause: An error with CenturyLink object storage brought down the rest of the a...
Fri, 27 Oct, 2017 at 10:19 AM
July 26, 2018
Date: July 26, 2018 Length: 58 minutes. Effect: All RPM Telco subscribers. Cause: RPM Telco is experiencing a server failure. We are working to restore ...
Thu, 26 Jul, 2018 at 7:29 PM
July 13, 2015
Date: July 13, 2015 Length: 23 minutes Effect: All Lighthouse subscribers Cause: Our hosting provider was hit by a denial of service attack. The att...
Mon, 21 Nov, 2016 at 2:40 PM
April 3, 2018
Date: April 3, 2018 Length: 98 minutes. Effect: All RPM Telco subscribers. Cause: A caching server problem affected certain important pages in RPM making...
Tue, 3 Apr, 2018 at 5:11 PM