Looking at the right side of the page, you will see your username, which will be in place of the currently displayed, RPM Support. 

Clicking your username, a drop down menu appears.


The Interface page provides the options to change the Date and time format, how many items (forms) are displayed per page, how Accounts and Rep ID’s are sorted, how Multi-select fields are displayed,and which Units are used within Lighthouse. Take note of the information regarding Units. The units chosen in preferences will be the units if you import/update forms via import. 

Default views

The Default views page provides the user the option to manage their default views related to Agency, Reps, Customers, and Staff. The user can also manage the default view of the processes they have access to.

You can change a default view from choosing a view from the drop down menu. 

Date & time

The Date & time page provides the user the option to adjust the timezone.

Email Notification

The Email notification page allows the user to turn email notification on or off. They can also manage their notifications on a process basis.


The Downloads page gives the user the option to choose which excel format they want download files in.

Edit Password

To change your password enter your current password. Enter a new password and then confirm it by re-typing in. Click OK when finished. 


Click on your username to view logon info, commitments, and get quick access to all processes your username is Referenced in, Participant in, and Owner of.

View Trash

View trash will show all forms in the trash. Depending on your role's permission you may or may not be able to restore items from the trash. Contact your company's Lighthouse administrator if you need an item restored.


This is the general Lighthouse print function. Where ever you are in Lighthous, you can print your screen with this option.