Granting temporary access will allow a software administrator to logon as you for troubleshooting purpose.  The administrator will see what you see and history records will show anything they do as being done by you.

To grant temporary access follow these steps.

Click Help.

Click Grant temporary access.

Admin access granted. 

The software administrator has one opportunity to use this access after which it will be be automatically revoked.

To remove temporary access after it has been granted but before it has been used by the administrator, click Revoke access now.