Unplanned Outage
Date: Aug 11, 2019 Length: 4 minutes Effect: Some subscribers Cause: A hardware issue caused the server to fail a status check. It rebooted and recovered...
Wed, 23 Jun, 2021 at 11:53 AM
Date: Feb 24, 2019 Length: 24 minutes Effect: Some Lighthouse subscribers Cause: One of our database servers experienced a hardware failure which resulte...
Sun, 24 Feb, 2019 at 8:40 PM
Date: Nov 20, 2019 Length: 4 minutes Effect: All subscribers Cause: A problem with our database backup software required the SQL Server that contains our...
Wed, 23 Jun, 2021 at 11:48 AM
Date: Oct 12, 2018 Length: 60 minutes Effect: Some Lighthouse subscribers Cause: A server problem is blocked some Cube and Lighthouse users from being ab...
Thu, 21 Mar, 2019 at 1:51 PM
Date: June 10, 2019 Length: 300 minutes Effect: Some RPM Telco subscribers. Cause: The RPM 24 update resulted in intermittent problems with the applicat...
Thu, 20 Jun, 2019 at 8:39 PM
Date: May 3, 2018 Length: 117 minutes Effect: All Lighthouse subscribers Cause: Lighthouse was unavailable due to a hardware failure at our hosting prov...
Thu, 3 May, 2018 at 4:38 AM
Date: May 2, 2019 Length: 20 minutes. Effect: All RPM Telco subscribers. Cause: RPM Telco was down for 20 minutes this morning. Performance degradation ...
Thu, 2 May, 2019 at 10:08 AM
Date: October 13, 2017 Length: 6 minutes Effect: All Lighthouse subscribers Cause: A network problem at our hosting provider resulted in RPM being unavai...
Mon, 16 Oct, 2017 at 3:05 PM
Date: March 21, 2019 Length: 4 minutes. Effect: All RPM Telco subscribers. Cause: RPM Telco users could not logon for about 5 minutes today because of a...
Thu, 21 Mar, 2019 at 1:48 PM
Date: September 29, 2017 Length: 100 minutes Effect: All Lighthouse subscribers. Cause: A network problem at our hosting provider resulted in RPM being u...
Tue, 10 Oct, 2017 at 1:07 PM