Unplanned Outage
Date: December 15, 2021 Length: 18 minutes Effect: All Telco subscribers Cause: Internet connectivity issue with hosting provider.
Mon, 20 Dec, 2021 at 12:19 PM
Date: June 22, 2021 Length: 6 minutes Effect: Some subscribers Cause: There was a hardware failure at our hosting provider. When the problem was detected...
Wed, 23 Jun, 2021 at 11:50 AM
Date: Feb 23, 2020 Length: 66 minutes Effect: All subscribers Cause: A lapse in our IT procedures meant the new rpmtelco.com SSL certificate was not inst...
Wed, 23 Jun, 2021 at 11:49 AM
Date: Sept 10, 2020 Length: 34 minutes Effect: Some subscribers Cause: Server issue
Wed, 23 Jun, 2021 at 11:55 AM
Date: Aug 11, 2019 Length: 4 minutes Effect: Some subscribers Cause: A hardware issue caused the server to fail a status check. It rebooted and recovered...
Wed, 23 Jun, 2021 at 11:53 AM
Date: Feb 24, 2019 Length: 24 minutes Effect: Some Lighthouse subscribers Cause: One of our database servers experienced a hardware failure which resulte...
Sun, 24 Feb, 2019 at 8:40 PM
Date: Nov 20, 2019 Length: 4 minutes Effect: All subscribers Cause: A problem with our database backup software required the SQL Server that contains our...
Wed, 23 Jun, 2021 at 11:48 AM
Date: Oct 12, 2018 Length: 60 minutes Effect: Some Lighthouse subscribers Cause: A server problem is blocked some Cube and Lighthouse users from being ab...
Thu, 21 Mar, 2019 at 1:51 PM
Date: June 10, 2019 Length: 300 minutes Effect: Some RPM Telco subscribers. Cause: The RPM 24 update resulted in intermittent problems with the applicat...
Thu, 20 Jun, 2019 at 8:39 PM
Date: May 3, 2018 Length: 117 minutes Effect: All Lighthouse subscribers Cause: Lighthouse was unavailable due to a hardware failure at our hosting prov...
Thu, 3 May, 2018 at 4:38 AM