Unplanned Outage
Date: June 26, 2014
Length: 10 minutes
Effect: Some RPM Telco subscribers.
Cause: One database server had a hardware failure an...
Mon, 8 Jun, 2015 at 3:37 PM
Date: November 6, 2013
Length: 34 minutes
Effect: All RPM servers unavailable.
Cause: A large DDoS attack on our hosting provider.
Mon, 27 Apr, 2015 at 12:47 PM
Date: September 10, 2012
Length: 2 hours
Effect: Most Telco and Flow subscribers
Cause: A problem against our primary domain registrar meant domains l...
Mon, 27 Apr, 2015 at 12:41 PM
Date: March 25, 2012
Length: 2 hours (Sunday morning)
Effect: Several Telco subscribers affected.
Cause: Two database optimization jobs conflicted ...
Mon, 27 Apr, 2015 at 12:45 PM
Date: March 11, 2012
Length: 6 hours (Sunday morning)
Effect: Telco subscribers affected to different levels.
Cause: A commission summary database job...
Mon, 27 Apr, 2015 at 12:44 PM
Date: December 31, 2011
Length: 1.5 hours
Effect: AGENT subscribers were affected to different degrees.
Cause: At 8:36pm MST the central database ser...
Mon, 27 Apr, 2015 at 12:39 PM
Date: September 26, 2011
Duration: 3.25 hours
Effect: Resolve and Agent both completely down.
Cause: Network software problem at our hosting provider...
Mon, 27 Apr, 2015 at 12:38 PM